Guest Arrival Experience

The moment a guest books
to the moment they arrive.

MENZEH handles post-booking upsells, pre-arrival communication, Medina navigation, and passport compliance — so you can increase revenue and focus on hospitality.

No credit card required • Setup in 5 minutes

+30%

Upsell revenue

2 min

Police form time

0 calls

From lost guests

100%

Guest preparedness

From Booking to Check-in

Upsell, communicate, guide, and welcome — all automated.

Post-Booking Upsells

Increase revenue per guest

Right after booking, offer airport transfers, spa treatments, private dinners, and local experiences. Guests buy when excited.

Offer extras
More revenue

Pre-Arrival Messages

Automated WhatsApp sequence

Booking confirmed → upsell offers → check-in reminder → wayfinding link. All automated, all on WhatsApp, in their language.

Auto-scheduled
Guest prepared

Multilingual Support

Speak every guest's language

All guest communications in English, French, Arabic, Spanish, and more. Auto-detect language from booking or let guests choose.

Auto-detect
Native experience

Medina Wayfinding

No more lost guests

Send a wayfinding link before arrival. Visual landmarks guide guests from Jemaa el-Fna right to your door. Live location sharing included.

Open link
Follow steps

Staff Arrival Alerts

Know when guests are coming

Staff gets notified when a guest opens wayfinding, shares location, or needs help. Real-time arrivals dashboard with ETA.

Staff notified
Room ready

Passport → Police Form

Compliance in 2 minutes

Guest scans their passport on check-in. MENZEH extracts all data and generates the Fiche de Police automatically. Download, print, submit.

Scan passport
Form ready

How It Works

From booking to check-in, fully automated.

1

Guest books

MENZEH sends confirmation + upsell offers (airport transfer, spa, dinner).

2

3 days before

Automated reminder with wayfinding link and check-in instructions.

3

Arrival day

Staff gets notified. Guest follows visual landmarks to your door.

4

Check-in

Guest scans passport, police form generated instantly. Done.

Ready for smoother arrivals?

Set up in 5 minutes. Try free for 14 days.

Questions? Contact us anytime.